Please read our F.A.Q to see if your question has an answer below.
- My order is late If you chose a shipping method without tracking, please contact your local post office for more information. Please understand we cannot find non-tracked orders once they leave Japan.
- I have questions about an item in my order Please check the product page first for more information or preparation instructions. If you have other questions, please email us.
- I want to suggest a product or make a custom order If you would like to order a product not on our store, please let us know the item name and the quantity you would like. We will send a custom quote.
- I have a blog or YouTube channel and want to collaborate Please fill out our sponsorship application by clicking here.